Shipping & Returns

1. Introduction

Thank you for choosing TRIT. Our Shipping Policy aims to provide a transparent and hassle-free experience for our customers.

2. Production and Processing Time

All TRIT jewelry items are custom-made, a process that takes approximately 5 to 6 weeks.

• Orders are typically processed within 72 hours.
• Creating your unique bespoke jewelry and casting your piece typically takes 4 to 5 weeks.
• The average time from placing your order to receiving your bespoke jewelry usually varies between 5 to 6 weeks.

3. Domestic Shipping

• We offer insured shipping within the USA.
• All domestic shipments come with tracking capabilities.

4. International Shipping

• TRIT ships worldwide with a few exceptions.
• International shipping times vary based on destination and local customs processing. Typically, international orders are delivered within 5 to 7 weeks.
• All international packages are insured and can be tracked online.
• Customers are responsible for any customs duties, taxes, or fees imposed by their local jurisdiction.

5. Shipping Costs

• Shipping fees are determined based on package weight, destination, and the chosen shipping method.
• Exact shipping fees are provided at checkout before payment.

6. Package Tracking

• Once your order ships, you'll receive a confirmation email containing your tracking code.
• Click on the tracking link in the email to monitor your package's journey to you.

7. Packaging

Each TRIT purchase is meticulously packaged in our signature boxes, ensuring it reaches you in perfect condition and is ready for gifting.

8. Delays

While we do everything in our power to ensure timely delivery, there might be delays due to factors beyond our control, such as:

• Customs inspections for international orders
• Carrier complications
• Public holidays
• Adverse weather conditions

9. Missed Deliveries

If you're not available to receive the package, most carriers will leave a notification and attempt re-delivery. If re-delivery is missed multiple times, the package might be returned to TRIT or held at a local post office for pickup.

10. Damaged Items

If your package arrives damaged, please refer to our Refund and Return Policy for guidance.

11. Changes to Shipping Address

For security reasons, we cannot change the shipping address once an order has been placed. Please ensure you provide the correct shipping details during checkout.

12. Modifications to the Policy

TRIT reserves the right to modify this Shipping Policy at any time. Any changes will be reflected on this page and take effect immediately upon posting.

13. Contact

If you have any questions or concerns about our Shipping Policy or want to inquire about a specific order Contact Us.

Thank you for your business. We're committed to delivering your handcrafted jewelry with care and diligence.